windsor gardens nursing home east orange nj

Windsor Gardens Care Center

Skilled Nursing Home Facilities
New Jersey
East Orange Skilled Nursing Home Facilities

Contact Information

140 PARK AVE
East Orange, NJ 07017
Phone: (973) 677-1500
County: Essex

Nearby Hospitals

East Orange General Hospital Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes	1 mile
The University Hospital Type: Acute Care Hospitals Ownership: Government - State Has an ER: Yes	2 miles
Clara Maass Medical Center Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes	2 miles
Saint Michael's Medical Center Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: No	2 miles
Newark Beth Israel Medical Center Type: Acute Care Hospitals Ownership: Voluntary non-profit - Private Has an ER: Yes	4 miles

Photos

Reviews
Overall Rating 3.4 / 5.0 ★★★★★

Carmelys Vincent

★★★★★ 3 weeks ago

While others may complain, I always praise Jesus for another day of life. Praying for every department to work cohesively. I believe one's betterment has to do with perception. One must be grateful for the service they get. Health and healing go hand in hand. Praise the Lord for every department head and personnel. Thank you Jesus for restoratIon. Blessings!
Raymond Tomasso

★★★★★ 2 months ago

Management doesn't pay their bills for emergency services. beware of having no electric during a storm
Liliah Crawford

★★★★★ a year ago

The head D.O.N of this institution is extremely unprofessional and lacks work ethic. She is never in the building working. The assistant D.O.N is the one completing her work without recognition. During these uncertain times and quarantine, she brings her grandchild with her to work. This is a nursing home filled with peoples loved ones who are sick. Why would you bring a child into a nursing home, where people have been exposed to Covid? People are dying and the head D.O.N is baby sitting. Either the leaders in this establishment have turned a blind eye or they are ignorant to what she is doing.
Theresa Andren

★★★★★ a year ago

Windsor Gardens of East Orange is an amazing place. My family member had been in some very bad places in the past. Your East Orange facility has a staff that is beyond attentive to his needs and ours. Everyone there from maintenance, to the front desk, the Administration Office, the Finance Office, the Social Workers, the Aides, the woman who help with events for everyone there, the Nurses, the Doctors have gone beyond what I could ever imagine to support and help. The respect that I see given to the residence there is so loving. When you walk in you are greeted with a smile and acknowledgement of being there. I love everyone of them there. I personally make sure that I tell them thankyou for everything they do. Thankyou again for taking such loving care of my family member
Shia Morris

★★★★★ a year ago

Terrible staff and in my opinion, not very knowledgeable in health care. Despite asking all the right questions, they would not be fully honest about my loved one's diagnosis and plan of care. Subsequently, my loved one suffered an additional health crisis while under their care and it wasn't noted until a week later by a specialist in Trauma at a local hospital. I told the nurses everyday that my loved one was getting worse and I was ignored until it was too late. Please never utilize this facility. They also have no regard for patient privacy and HIPAA laws

About Windsor Gardens Care Center

General Information

Legal Business Name	Windsor Gardens Care Center, Inc.
Ownership Type	For profit - Corporation
Changed Ownership In The Last 12 Months	No
First Accepted Medicare	July 1, 1981 (40 years)
Capacity	215
Average Residents	145.4
Percent Occupied	68%
Program Participation	Medicare and Medicaid
Resident And Family Councils	Resident
In Hospital	No
Continuing Care Retirement Community	No
Special Focus Facility	No
Auto Sprinkler System In Required Areas	Yes

Ratings for Windsor Gardens Care Center

Windsor Gardens Care Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings

Overall Ratings of New Jersey Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

	Residents Affected
Severity of the Deficiency	Few	Some	Many
Immediate jeopardy to resident health or safety	J	K	L
Actual harm that is not immediate jeopardy	G	H	I
No actual harm with potential for more than minimal harm that is not immediate jeopardy	D	E	F
No actual harm with potential for minimal harm	A	B	C

October 30, 2019 - 2 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
E	Some	Potential for Harm	Complaint	Quality of Life and Care Deficiencies: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D	Few	Potential for Harm	Complaint	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Develop and implement policies and procedures to prevent abuse, neglect, and theft.
D	Few	Potential for Harm	Complaint	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
D	Few	Potential for Harm	Complaint	Resident Assessment and Care Planning Deficiencies: Ensure services provided by the nursing facility meet professional standards of quality.
D	Few	Potential for Harm	Complaint	Resident Assessment and Care Planning Deficiencies: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

February 6, 2019 - 3 years ago

	Residents Affected	Severity	Source/Type	View Full Report Description
E	Some	Potential for Harm	Health Inspection	Pharmacy Service Deficiencies: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
E	Some	Potential for Harm	Health Inspection	Quality of Life and Care Deficiencies: Provide appropriate pressure ulcer care and prevent new ulcers from developing.
D	Few	Potential for Harm	Health Inspection	Resident Rights Deficiencies: Allow residents to self-administer drugs if determined clinically appropriate.
D	Few	Potential for Harm	Health Inspection	Resident Rights Deficiencies: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
D	Few	Potential for Harm	Health Inspection	Freedom from Abuse, Neglect, and Exploitation Deficiencies: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
D	Few	Potential for Harm	Health Inspection	Quality of Life and Care Deficiencies: Provide care and assistance to perform activities of daily living for any resident who is unable.
D	Few	Potential for Harm	Health Inspection	Quality of Life and Care Deficiencies: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
D	Few	Potential for Harm	Health Inspection	Administration Deficiencies: Provide timely, quality laboratory services/tests to meet the needs of residents.
D	Few	Potential for Harm	Health Inspection	Infection Control Deficiencies: Provide and implement an infection prevention and control program.
D	Few	Potential for Harm	Health Inspection	Environmental Deficiencies: Keep all essential equipment working safely.
D	Few	Potential for Harm	Health Inspection	Environmental Deficiencies: Make sure that a working call system is available in each resident's bathroom and bathing area.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Windsor Gardens Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 35min	1hr 60min
Reported	Expected
CNA

45min	45min
Reported	Expected
LPN

35min	30min
Reported	Expected
RN

2hr 55min	3hr 10min
Reported	Expected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.4%
97.4%
97.5%
97.5%
98.0%
96.1%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

97.5%
96.7%
96.7%
94.5%
96.5%
94.1%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

3.8%
11.1%
9.6%
17.0%
42.1%
48.1%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of low risk long-stay residents who lose control of their bowels or bladder

17.4%
20.7%
20.0%
17.4%
17.9%
19.5%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents who received an antianxiety or hypnotic medication

21.0%
6.8%
7.4%
9.8%
16.8%
18.5%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents whose ability to move independently worsened

9.6%
6.4%
11.8%
8.1%
13.1%
15.0%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents whose need for help with daily activities has increased

8.7%
8.6%
12.4%
10.0%
9.7%
14.0%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents who received an antipsychotic medication

10.6%
9.9%
12.9%
16.0%
9.0%
7.4%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of high risk long-stay residents with pressure ulcers

0.7%
0.0%
0.8%
0.8%
3.4%
6.1%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents who have depressive symptoms

10.3%
6.2%
7.4%
6.0%
6.5%
5.9%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents who lose too much weight

0.6%
0.0%
0.0%
1.4%
2.5%
3.4%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents experiencing one or more falls with major injury

0.0%
1.4%
0.7%
0.0%
1.9%
2.5%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents with a urinary tract infection

2.8%
3.5%
3.2%
3.7%
1.3%
1.6%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents with a catheter inserted and left in their bladder

0.0%
0.0%
0.0%
0.0%
0.2%
0.2%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

64.7%
64.9%
77.0%
61.0%
89.6%
83.7%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

91.5%
91.5%
50.5%
50.5%
89.2%
82.6%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

32.5%
49.4%
89.1%
78.9%
73.8%
69.0%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of short-stay residents who made improvements in function

0.0%
4.3%
4.7%
3.4%
1.3%
1.8%

Q3 2019 Q4 2019 Q1 2020 Q2 2020 NJ U.S.

Percentage of short-stay residents who newly received an antipsychotic medication